Washington Lawyer - July/August 2021 - 32

Operational Excellence
FEATURE
Information Technology. A significant amount of credit
for the Bar's successful virtual delivery of member services
goes to its Information Technology (IT) Division. Caterina
Luppi, the Bar's chief information officer, says many of
the systems that became essential to the Bar's remote
operations were put in place precisely for the purpose of
addressing potential disruptions.
" The Bar is actually going through a transformation, "
Luppi says. " We're moving from a monolithic system,
which does a little bit of everything and not much
very well, to more 'best-of-breed' systems for specific
functions. " Luppi expects the transition to deliver greater
efficiency, stability, and functionality for the Bar.
IT also completed the second and final phase of the
D.C. Bar website relaunch, which introduced a new
e-commerce site that enhances members' experience
when searching and signing up for courses and events.
" We cannot fully optimize the member experience
without insights into what our members think, feel,
desire, and expect from us as an organization, " Takeuchi
adds. " Having access to these insights, in addition to realtime
availability of market data, business intelligence, and
analytics, will ultimately inform the strategies and tactics
needed to optimize the member experience. "
COMMUNITY * CAREER * PROFESSION * PRACTICE MANAGEMENT * SERVICE
THE DISTRICT OF COLUMBIA BAR MAGAZINE
MARCH/APRIL 2021
Against the Odds
Women in Big Law
Building a Culture
of Diversity
Why Disability
Inclusion Matters
Marketing and Communications. The Bar further sought
to enhance member value and experience through its
communications efforts. To strengthen the dialogue
between the Bar and its membership, the Marketing and
Communications Department is focusing more heavily
on marketing. Suzanne Takeuchi, a 25-year strategic
and global marketing veteran, was hired in 2020 to lead
the department. " Helping to drive awareness of and
engagement with the Bar is at the heart of everything we
do, " says Takeuchi.
The department continued its efforts to strengthen the
Bar's digital presence, including development of the
" Hear/Say " podcast in which D.C. Bar content producers
interview attorneys, academics, activists, and others
on topics of interest to the District's legal community.
The show will be the latest addition to the Bar's
growing podcast catalog, which currently includes the
Communities-produced " Brief Encounters, " " Let's Brief It, "
and " The Tea on International Arbitration. "
Washington Lawyer magazine also strengthened its
national and global coverage of important developments
in the legal industry, including the use of emergent
technology, efforts to respond to social justice issues, the
impact of the pandemic on legal practice, and more.

Washington Lawyer - July/August 2021

Table of Contents for the Digital Edition of Washington Lawyer - July/August 2021

Digital Extras
Your Voice
From Our President
Election Coverage
Practice Management
Toward Well-Being
A Conversation with Chad Sarchio feature
Ready for Reentry feature
LSC's Ron Flagg feature
Leadership Academy feature
DC Bar Annual Report
DC Bar Budget
Taking the Stand
On Further Review
The Learning Curve
ABA Delegate's Corner
Member Spotlight
Worth Reading
Attorney Briefs
Disciplinary Summaries
Speaking of Ethics
The Pro Bono Effect
A Slice of Wry
Washington Lawyer - July/August 2021 - Cover1
Washington Lawyer - July/August 2021 - Cover2
Washington Lawyer - July/August 2021 - 1
Washington Lawyer - July/August 2021 - 2
Washington Lawyer - July/August 2021 - 3
Washington Lawyer - July/August 2021 - Digital Extras
Washington Lawyer - July/August 2021 - Your Voice
Washington Lawyer - July/August 2021 - From Our President
Washington Lawyer - July/August 2021 - Election Coverage
Washington Lawyer - July/August 2021 - Practice Management
Washington Lawyer - July/August 2021 - Toward Well-Being
Washington Lawyer - July/August 2021 - A Conversation with Chad Sarchio feature
Washington Lawyer - July/August 2021 - 11
Washington Lawyer - July/August 2021 - 12
Washington Lawyer - July/August 2021 - 13
Washington Lawyer - July/August 2021 - Ready for Reentry feature
Washington Lawyer - July/August 2021 - 15
Washington Lawyer - July/August 2021 - 16
Washington Lawyer - July/August 2021 - 17
Washington Lawyer - July/August 2021 - LSC's Ron Flagg feature
Washington Lawyer - July/August 2021 - 19
Washington Lawyer - July/August 2021 - 20
Washington Lawyer - July/August 2021 - 21
Washington Lawyer - July/August 2021 - Leadership Academy feature
Washington Lawyer - July/August 2021 - 23
Washington Lawyer - July/August 2021 - 24
Washington Lawyer - July/August 2021 - DC Bar Annual Report
Washington Lawyer - July/August 2021 - 26
Washington Lawyer - July/August 2021 - 27
Washington Lawyer - July/August 2021 - 28
Washington Lawyer - July/August 2021 - 29
Washington Lawyer - July/August 2021 - 30
Washington Lawyer - July/August 2021 - 31
Washington Lawyer - July/August 2021 - 32
Washington Lawyer - July/August 2021 - 33
Washington Lawyer - July/August 2021 - 34
Washington Lawyer - July/August 2021 - 35
Washington Lawyer - July/August 2021 - 36
Washington Lawyer - July/August 2021 - DC Bar Budget
Washington Lawyer - July/August 2021 - Taking the Stand
Washington Lawyer - July/August 2021 - 39
Washington Lawyer - July/August 2021 - On Further Review
Washington Lawyer - July/August 2021 - The Learning Curve
Washington Lawyer - July/August 2021 - ABA Delegate's Corner
Washington Lawyer - July/August 2021 - 43
Washington Lawyer - July/August 2021 - Member Spotlight
Washington Lawyer - July/August 2021 - 45
Washington Lawyer - July/August 2021 - Worth Reading
Washington Lawyer - July/August 2021 - 47
Washington Lawyer - July/August 2021 - Attorney Briefs
Washington Lawyer - July/August 2021 - Disciplinary Summaries
Washington Lawyer - July/August 2021 - 50
Washington Lawyer - July/August 2021 - Speaking of Ethics
Washington Lawyer - July/August 2021 - 52
Washington Lawyer - July/August 2021 - 53
Washington Lawyer - July/August 2021 - The Pro Bono Effect
Washington Lawyer - July/August 2021 - 55
Washington Lawyer - July/August 2021 - A Slice of Wry
Washington Lawyer - July/August 2021 - Cover3
Washington Lawyer - July/August 2021 - Cover4
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