Washington Lawyer - July/August 2020 - 39

REGULATION COUNSEL
Attorney/Client Arbitration Board
■

■

Concluded 25 cases in the first three quarters; issued 16 arbitration awards, resolving a total
of $2,067,330.21 in disputed legal fees
Formed the Awareness and Accessibility Subcommittee to promote awareness of the board's fee arbitration service
and to provide information to assist parties involved in the arbitration process

Legal Ethics Program

2,133 inquiries through the Legal Ethics Helpline in first three quarters of fiscal year,
up from 2,090 calls at the same time last year

Clients' Security Fund
■

■

Received $71,443 through the third quarter in attorney restitution for
past awards
Increased accessibility by producing a Spanish translation of the CSF Application
for Reimbursement and Rules of Procedure

Practice Management Advisory Service

Lawyer Assistance Program

■

Made Practice 360° programs available
on demand post-event for the first time

■

Selected to host the 2021 ABA Commission
on Lawyer Assistance Programs conference

■

Switched Basic Training & Beyond program
to virtual classroom during the pandemic

■

■

Increased the number of Lunch and Learn
programs from 25 to 37

Performed extensive update to LAP clinical intake
forms to collect demographic data according to
current industry best practices

■

By March 31, had opened 99 new cases and conducted

■

Conducted 75+ education/outreach
programs

1,038

client sessions

IT
■

Completed 9-month redesign of the Bar's website

■

Supported operation of the Bar as a 100% virtual organization
during COVID-19 emergency

■

Prioritized multipronged approach to cybersecurity - staff
training, new software, safer document transfer

■

Improved members' experience - online processing of
Certificates of Good Standing, faster onsite registration,
streamlined page on communications preferences,
search-friendly events and course catalog

■

Launched new intranet site

■

Processed more than 1 million documents for the
Office of Disciplinary Counsel and Board on
Professional Responsibility using an Optical
Character Recognition software for efficient
indexing, increasing bandwidth tenfold

150+ webinars

Consistently achieved over 99.5%
satisfaction rating

100+ on-demand courses

■

CLE PROGRAM
200+ courses (70+ new)

6,500+ attendees



Washington Lawyer - July/August 2020

Table of Contents for the Digital Edition of Washington Lawyer - July/August 2020

Digital Extras
Your Voice
From Our President
Election Coverage
Practice Management
Calendar of Events
When Law Firms Go Remote feature
Disaster Preparedness for Lawyers feature
Staying Afloat feature
Privacy Rights During a Pandemic Feature
Hamilton's Enduring Legacy feature
Annual Report
Taking the Stand
The Learning Curve
On Further Review
Member Spotlight -
Worth Reading
Attorney Briefs
Disciplinary Summaries
Women's Suffrage special section
Speaking of Ethics
A Slice of Wry
Washington Lawyer - July/August 2020 - Cover1
Washington Lawyer - July/August 2020 - Cover2
Washington Lawyer - July/August 2020 - 1
Washington Lawyer - July/August 2020 - 2
Washington Lawyer - July/August 2020 - 3
Washington Lawyer - July/August 2020 - Digital Extras
Washington Lawyer - July/August 2020 - Your Voice
Washington Lawyer - July/August 2020 - From Our President
Washington Lawyer - July/August 2020 - Election Coverage
Washington Lawyer - July/August 2020 - Practice Management
Washington Lawyer - July/August 2020 - Calendar of Events
Washington Lawyer - July/August 2020 - 10
Washington Lawyer - July/August 2020 - 11
Washington Lawyer - July/August 2020 - When Law Firms Go Remote feature
Washington Lawyer - July/August 2020 - 13
Washington Lawyer - July/August 2020 - 14
Washington Lawyer - July/August 2020 - 15
Washington Lawyer - July/August 2020 - 16
Washington Lawyer - July/August 2020 - 17
Washington Lawyer - July/August 2020 - Disaster Preparedness for Lawyers feature
Washington Lawyer - July/August 2020 - 19
Washington Lawyer - July/August 2020 - 20
Washington Lawyer - July/August 2020 - 21
Washington Lawyer - July/August 2020 - Staying Afloat feature
Washington Lawyer - July/August 2020 - 23
Washington Lawyer - July/August 2020 - 24
Washington Lawyer - July/August 2020 - 25
Washington Lawyer - July/August 2020 - 26
Washington Lawyer - July/August 2020 - 27
Washington Lawyer - July/August 2020 - Privacy Rights During a Pandemic Feature
Washington Lawyer - July/August 2020 - 29
Washington Lawyer - July/August 2020 - 30
Washington Lawyer - July/August 2020 - 31
Washington Lawyer - July/August 2020 - Hamilton's Enduring Legacy feature
Washington Lawyer - July/August 2020 - 33
Washington Lawyer - July/August 2020 - 34
Washington Lawyer - July/August 2020 - 35
Washington Lawyer - July/August 2020 - 36
Washington Lawyer - July/August 2020 - Annual Report
Washington Lawyer - July/August 2020 - 38
Washington Lawyer - July/August 2020 - 39
Washington Lawyer - July/August 2020 - 40
Washington Lawyer - July/August 2020 - 41
Washington Lawyer - July/August 2020 - Taking the Stand
Washington Lawyer - July/August 2020 - The Learning Curve
Washington Lawyer - July/August 2020 - On Further Review
Washington Lawyer - July/August 2020 - 45
Washington Lawyer - July/August 2020 - Member Spotlight -
Washington Lawyer - July/August 2020 - 47
Washington Lawyer - July/August 2020 - Worth Reading
Washington Lawyer - July/August 2020 - 49
Washington Lawyer - July/August 2020 - Attorney Briefs
Washington Lawyer - July/August 2020 - Disciplinary Summaries
Washington Lawyer - July/August 2020 - Women's Suffrage special section
Washington Lawyer - July/August 2020 - 53
Washington Lawyer - July/August 2020 - Speaking of Ethics
Washington Lawyer - July/August 2020 - 55
Washington Lawyer - July/August 2020 - A Slice of Wry
Washington Lawyer - July/August 2020 - Cover3
Washington Lawyer - July/August 2020 - Cover4
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